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What Is Redemption Period?




Closed Redemption is a state that a domain enters once it has expired and gone through the Deletion Phase. This happens when the client has not paid their accounts on time or has not indicated that they wish to continue with the domain. The Closed Redemption Phase lasts a total of 20 consecutive days from the end of the Pending Deletion Phase, and is terminated if the domain is reinstated. The process is as follows:


If the domain expire, it will go through the Pending Suspension and Pending Deletion Phases. After the Pending Deletion phase is over, the domain enters the Closed Redemption Phase. In the Closed Redemption Phase a domain can be reinstated at the cost of the Closed Redemption Fee of R342.00 i. If a domain is not reinstated in the Closed Redemption Phase, it will be deleted at the end of the phase.

 The process is as follows:

1. The domain will expire
2. The domain will go through the Pending Suspension and Pending Deletion Phases
3. After the Pending Deletion phase is over, the domain enters the Closed Redemption Phase
4. In the Closed Redemption Phase a domain can be reinstated at the cost of the Closed Redemption Fee
5. If a domain is not reinstated in the Closed Redemption Phase, it will be deleted at the end of the phase

Please take note of the following consideration related to Closed Redemption:

* A domain may be reinstated at the cost of ZAR342 (Three Hundred and Fourty Two South African Rands)
* Domains that have been reinstated during Closed Redemption will reflect with the product code "co.za_closed_redeem" in the invoices
* A domain will not be published when in Closed Redemption
* A domain will have the statuses "inactive", "pendingDelete", "serverHold", "serverTransferProhibited" with the message "Domain in closed redemption"
* A domain may only be reinstated by the current sponsoring registrar
* A domain will not enter the Closed Redemption Phase if a manual EPP Delete command was issued prior to its expiration date
* A domain may be manually deleted through instruction from a third-party


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